Last updated: October 20, 2026
Credit Compass Hub ("we", "us") provides credit counseling, loan comparison, financial planning, tax and insurance advisory services from 3100 King St, Austin, TX 78705, USA. This policy explains how we handle information collected through creditcompasshub.com and our services.
We collect information you give us, such as your name, email, phone number, the service you're interested in and any details you share in a message or consultation. With your permission, we may also review credit report information, income and debt details needed to advise you.
Our website automatically collects limited technical data such as browser type, pages visited and approximate location, using cookies and similar tools.
We only access your credit reports with your written consent, and we use soft inquiries that do not affect your score. A hard inquiry happens only if you choose to apply with a specific lender, and we will tell you before it occurs.
We do not sell your personal information. We share it only with lenders, insurers or service partners you ask us to work with, with providers who help us run our business under strict confidentiality agreements, or when the law requires it.
We protect your information with encryption, secure document uploads, access controls and staff training. No system is completely secure, but we work hard to keep your data safe and will notify you if a breach affects you.
You can ask to see, correct or delete your personal information, and you can unsubscribe from marketing emails at any time on our unsubscribe page or by contacting contact@creditcompasshub.com.
We use essential cookies to make the site work and analytics cookies to understand how it is used. You can block or delete cookies in your browser settings, though some features may not work as expected.
We may update this policy from time to time. The date at the top of this page shows when it was last changed, and significant changes will be highlighted on our website.